If you have not received your SASSA (South African Social Security Agency) grant for months, there are a few steps you can take:
What to do if your SASSA has been delayed
- Contact SASSA: The first step is to contact SASSA to inquire about the status of your grant. You can do this by calling their toll-free number at 0800 60 10 11 or by visiting your nearest SASSA office.
- Check your payment details: Make sure that your payment details are correct. Check that your banking details are up to date and that there are no issues with your account.
- Follow up with SASSA: If you have not received a satisfactory response from SASSA, follow up with them to find out why your grant has not been paid. It may be due to administrative errors, delays, or other issues.
- Seek assistance: If you are unable to resolve the issue with SASSA, seek assistance from a social worker or a non-governmental organization (NGO) that provides support to beneficiaries. They may be able to help you escalate your case or provide you with legal advice.
- Consider appealing the decision: If your grant has been denied or discontinued, you have the right to appeal the decision. You can do this by submitting a written appeal to SASSA or by seeking legal advice.
To apply for SASSA grant click here
Remember that SASSA grants are essential for many vulnerable South Africans, and it is important to follow up on any issues to ensure that you receive the support that you are entitled to.