Information technology technician job opportunities 2023

 
Information technology solutions provider invites applicants who are  senior technical specialist.  Apply now before the closing date.
 
 
Main duties 

  • Assist with the installation, configuration and on-going usability of desktop computers, peripheral equipment and software
  • The position responsibility requires independent analyses, communication and problem solving
  • Work is performed with little supervision and requires initiative and judgment
  • To Progress / Close incidents to satisfactory conclusion on the incident system
  • Works with vendor support contacts to resolve technical problems
  • Ensure desktop computers interconnect seamlessly with diverse systems
  • Work with procurement staff to purchase hardware and software
  • Assesses functional needs to determine specifications for purchases
  • Provide a mentor and training role to co-workers

Requirements:

  • 3-4 years’ experience with Windows 10, Windows 7/8 and MS Office 2003-2016.
  • Experience supporting MacOS
  • Configuring Microsoft Office applications/Basic troubleshooting in Word, Excel, and Outlook etc.
  • Microsoft Office 365 experience with Outlook, OneDrive, Skype for business and SharePoint.
  • Experience troubleshooting hardware issues and replacing hardware on both desktops and laptop computers.
  • Experience installing/uninstalling software, patches, updates on desktops and laptops.
  • Advanced understanding and troubleshooting, of how a network functions/communicates/integrates with end devices and systems
  • Knowledge of networking hardware, cable, Wi-Fi, fibre, switches, routers, access points
  • Knowledge of WAN technology 3G, Diginet, ADSL, Satellite, etc.
  • Knowledge of TCP/IP networks, troubleshooting, diagnostics, VPN troubleshooting, routing
  • Knowledge of printers: installing of network/USB printers, configuring scanning, sharing, physical setup and troubleshooting
  • Knowledge regarding, routers (logging into a router, basic configuration)
  • Knowledge of anti-virus and virus removal
  • Correct loading and reloading procedures of computers and servers, restoring of data, loading of drivers & software.
  • Basic Server knowledge: sharing, security, basic Active Directory knowledge creating domain accounts and understanding of Active Directory
  • Providing excellent customer service

Education and training:

  • Grade 12
  • A+
  • N+
  • MCITP/MCTS/MCSA
  • MS Certification (essential requirement)
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Personal attributes and skills required:

  • Ability to work without supervision
  • Good communication skills
  • Show Initiative
  • Ability to multi task
  • Good at problem solving
  • Provide excellent Customer Service
  • Valid Code 08 drivers license
  • Fluent in Afrikaans and English

    Closing date 19 Sep

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