CapeTownMagazine.com Customer Success and sales Support assistant

CapeTownMagazine.com invites prospectus applicants to apply for available positions. Apply now before the closing date.

Tasks:

  • Comms surrounding all incoming enquiries and running projects
  • Create and/or manage personal portfolio of sales leads
  • Selecting and contacting new possible prospects
    • Co-creating new angles
    • Select companies
    • Follow through Hubspot
  • Sales meeting communications:
    • Set up meetings + maintain the calendar
    • Send pre-meeting information
  • On-boarding new partners
    • Sign off quotes
    • Getting the right info, images, data,
    • Follow up meetings
    • Delivery plan
  • Partner communication and management
    • Regular follow up emails to partners currently in programme
    • Explaining benefits (anchoring the benefits and snippets etc)
    • Sharing of successful activations and events
    • Managing an compiling stats reports
  • Managing director support
    • Daily updating of his Hubspot
    • Scheduling and planning the day & week(s) in relation to sales
    • On-boarding new partners:Hubspot:, etc
    • Managing project management platforms like Monday.com
    • Contribute to the achievements of sales targets
  • New brand opportunities
    • Help co-develop personas for programmes
    • Brainstorm and put together projects and comms campaigns
    • Develop approach
  • Help build a movement that has a DNA changing impact on this place.

Personality traits:

  • Great listener to understand customer’s problems
  • Courteous and conscientious, deliberate and pragmatic
  • Have a passion for creating the structure for and quality of a customer success sales playbook
  • Get excited about clear communication sales: leads and potential partners
  • You love working through tasks patiently and correctly
  • You know the genius sits in the crafting and in every single step and you love that.

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Requirements:

  • Excellent communication skills in person and in writing
  • 2-3 years sales (support) experience
  • 2-5 years Customer Success or similar experience
  • 1-2 year Hubspot experience or similar (advantageous)
  • A desire to want to be part our mission for a DNA changing impact

To Apply:

Click this link: HERE to answer a few questions, upload your CV, and complete a personality test. We look forward to working with you.

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(Closing date: 30 April 2022, but interviews with best candidates start today)

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